- 1 Fundamentals of verbal and non-verbal communication
- 2 Active listening and feedback techniques
- 3 Handling sensitive conversations professionally
- 4 Tailoring messages to different audiences
Workplace misunderstandings and unclear instructions often stem from poor communication. These issues can lead to conflicts, reduced productivity, and low morale. Strengthening communication skills helps create smoother workflows, stronger relationships, and a more collaborative atmosphere across departments.
This program equips participants with the tools to communicate clearly, respectfully, and confidently in any professional context.
One full day